![]() ![]() ![]() If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. 100% Accurate Calculations Guarantee – Business Returns.(TurboTax Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. We will not represent you before the IRS or state tax authority or provide legal advice. Audit Support Guarantee – Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2022 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax for the current 2022 tax year and, for individual, non-business returns, for the past two tax years (2021, 2020).(TurboTax Online Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state purchase price paid.This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. 100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.The New York Times reported that the reason for what happened is because of the temporary accounts used with tax services such as TurboTax. The rollout of the stimulus payments has come with numerous errors, such as around 13 million payments put in the wrong accounts in the previous round of $600 checks. Some have already been sent back and others can use the Get My Payment tool to see where their payments are. The IRS, meanwhile, said payments made to closed accounts will be returned to the IRS and reissued in less than two weeks. The company said that they had “reached out directly to these customers with information about their stimulus payment,” CNBC reported. These customers had updated their banking information directly through TurboTax. ![]() Other customers reported similar issues with TurboTax.Ī spokesperson for TurboTax said the account issue was only affecting a small number of customers. TurboTax reportedly told Behling there was nothing they could do to help her, saying she’d have to go through the Internal Revenue Service (IRS) to try and resolve the issue. ![]() Many users said they’d updated their accounts after the previous stimulus payment was sent, using a link given to customers.īehling did exactly that, according to the report - but it ended up amounting to nothing as the most recent check ended up deposited in accounts they couldn’t access. But others have reported their stimulus payments going to accounts they no longer use. The accounts often end up being “pass-through” accounts set up by TurboTax. When some users, like Keri Behling, check their accounts, they end up seeing that the payments were deposited in the wrong place. government, don’t have the answers on why some people don’t have their $1,400 stimulus checks in the right accounts or even at all, according to a Wednesday (March 17) CNBC report. TurboTax and other tax prep companies, despite working with the U.S. ![]()
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